CUSTOMERS'

Frequently Asked Questions 

Find quick answers to common questions about orders, shipping, returns, and our products. Our FAQs are designed to make your shopping experience with V Mart Collections smooth and hassle-free.

How long does delivery take?
  • Punjab: 1–2 working days
  • Rest of Pakistan: 3–5 working days
How quickly do you process orders?

Orders are processed and dispatched within12 hours after confirmation.
Can delivery be delayed?

Yes, delays may occur due to:

  • Stock availability
  • Courier load
  • Weather conditions
  • Political or public disturbances
    We will update you promptly in case of delays
What is your return policy?

Our return and refund policy lasts for 7 days. If 7 days have passed since your purchase, we cannot offer a full refund or exchange.
What should I do if I receive a damaged or incorrect product?

Please inspect your order upon delivery and contact us immediately atvmartcollections804@gmail.comso we can resolve the issue promptly.